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Latest Press Releases

Lastest Press Releases

Wednesday, May 13, 2015 - 09:27

LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2015 SIIA CODiE Award in Business Software for its innovative customer engagement solution, LiveEngage. The SIIA CODiE Awards are...

Monday, May 11, 2015 - 16:31

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced financial results for the first quarter ended March 31, 2015. Revenue Total revenue was $59.8...

Thursday, April 30, 2015 - 15:57

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of digital engagement solutions, today announced the planned release of its first quarter financial results after the market close on Monday,...

Latest Media Coverage

Latest Media Coverage

Monday, May 18, 2015

Surveys in small business can help you make better decisions. But how do you keep track of them all or even find out about them? Here's a tip sheet. These are all surveys conducted in 2015 so far. Which one piece of data will help you the most?

1. In 2015, 65 percent of small business owners of companies with fewer than 100 employees only started one business. (2015 6th annual Brother Small Business Survey)

2. 25 percent of small businesses do more than half their work on the go with mobile devices and tablets. (LivePerson survey)

3. 55 percent of people have stopped shopping or using the services of at least one company due to poor customer service in the past year. (Aspect Software)

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

Learn More

E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

"Our mission is to help our clients make meaningful connections with their customers wherever they are, and across the entire lifecycle," said Robert LoCascio, Founder and CEO, LivePerson. "We are honored to be recognized by Customer Interaction Solutions for the value that our technology provides to our customers' relationships and ultimately their businesses."

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F.0 - Callout - Explore LivePerson

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