News, Events, Awards

Latest Press Releases

Lastest Press Releases

Wednesday, February 10, 2016 - 16:25

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced financial results for the fourth quarter ended December 31, 2015. Revenue Total revenue was...

Monday, February 8, 2016 - 16:46

LivePerson (LPSN) is proud to announce that Kristy Sundjaja, Chief of Staff and Global Head of People, was accepted into 92nd Street Y's Women inPower 2016 fellowship program. The year-long,...

Thursday, January 28, 2016 - 12:19

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of digital engagement solutions, today announced the planned release of its fourth quarter financial results after the market close on...

Latest Media Coverage

Latest Media Coverage

Tuesday, January 26, 2016
Inc Magazine

When Robert LoCascio started surfing the internet back in 1993, he thought, "This is awesome--but where are the people?" They were chatting in forums with one another, but there was no connection between consumers and companies that were selling things or services online; 800 numbers owned that role. LoCascio thought that offering companies a chat platform would let them better manage the relationship. Now, New York City-based LivePerson has revenue of $250 million and 1,000 employees in eight countries, giving heft to LoCascio's theory that no one wants to be put on hold.

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

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E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

SIIA's 2015 Software CODiE Award winners are some of the most innovative, high-impact software products in the market," said Rhianna Collier, VP & General Manager for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to the software industry.

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F.0 - Callout - Explore LivePerson

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