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- About LivePerson
8,500 customers around the globe, including the leading players in multiple industry segments count on LivePerson live chat software to deliver secure, reliable connections with their customers. We have been the dominant leader in the online chat space for over 10 years. Our services deliver 99.95% uptime and are compliant with all major industry standards including SAS 70, PCI, etc.
LP Chat enables businesses to have pro-active, intelligent chats with prospects and customers across multiple channels and screens, wherever customers can be found, including websites, social media and mobile devices. The intelligence is derived from a broad set of customer and business data, including historical, behavioural, operational, and third party data. Each interaction with our live chat software is based on proprietary analytics and a real time understanding of customer needs and business objectives, enhancing relationships and producing truly connected customers.
LivePerson offers a range of live chat software and solutions to suit the business needs of every kind of company, from smaller operations with limited contact resources all the way up to high-traffic enterprises with dedicated contact centers.