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LivePerson

HP.1 Motto_uk

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LivePerson creates meaningful, real time customer connections that help businesses
increase conversions and improve consumer experience.

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An unassisted digital journey can be lonely and there is no better way than providing a service that can bring a smile to digital. Understand what your customers want from digital channels and be there 24/7. Customers want the same service no matter what device they are on and no matter what time of day it is.

 - Sarah Evans
Head of Webchat & Social Media
RBS

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Liam Paulus, Senior Ecommerce Manager, EE discusses how digital engagement has become integral to their online sales operation

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Wendy Schratz, e-Experience Director, BSkyB explains why Sky has put digital channels at the heart of its customer service strategy

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John Giddings, General Manager, Virgin Atlantic Contact Centres, shares how they increased NPS, conversions and CSAT with digital engagement

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HP.5 - 2Col

HP.5 - 2Col

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