LivePerson Chat
»
Agent Console Overview
»
Basic Settings
»
The Preferences Window
Menu
Welcome
The Agent Workspace
Basic Settings
Introduction
The Preferences Window
The Dashboard Window
Language Preferences Settings
Summary
Wrap Up
Search
Search within:
WBT Only
Training Catalog
Tip:
If you write two or more words, the program searches for the exact phrase. Do not use quotation marks.
Glossary
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Action Types
Alert tab
Away status
Back in 5 minutes status
Campaign
Campaign area
Canned menu
Chat History button
Chat History icon
Chat Operator area
Chat Operator survey
chat session
Chat Status drop-down list
Chat System message
Chat toolbar
Chat Typing area
Chatting icon
Communication panel
Control menu
Dashboard window
File menu
Filter list
Help menu
Info tab
Information panel
LivePerson menu
LP-Number
Main toolbar
Menu bar
Online status
Operator
Operator Console
Operator survey area
Queue
Repeat Visitor icon
Select Next Item button
Select Previous Item button
Settings window
Survey tab
Take
Title bar
Tools menu
View menu
Visitor bar
Visitor list
Visitors in Site indicator
Wait for Chat icon
Waiting for Chat indicator
Web-based Training (WBT)
Website
Website traffic
Survey
This Web-based Training provided the information I need to use the LivePerson solution as part of my job.
Agree
Neutral
Disagree
How long did it take you to finish the Web-based Training?
30 Minutes
1 Hour
Other
What other Web-based Trainings would you like to see offered?
Please list any additional comments you have regarding this
Web-based Training