PRODUCTS & SOLUTIONS
COMPANY
SUPPORT & SERVICES
CONTACTS
CUSTOMER LOGIN
Support
Download
Lost Password
Training
Getting Started
Webinars
Search Catalog
Contact Training
Trying to find the right course?
Search our catalog using keywords and/or using the multiple options below
Search for:
recorded
1 - 9 of
9
results
SEO/SEM Optimization: Beyond Web Analytics
Type:
Webinar
Skill Level:
Advanced
An advanced webinar on monitoring in real-time visitors as they interact with your site to improve web processes, discover fraud and optimize important online marketing campaigns. This webinar features George Stanger, SEO/Analytics Specialist, BGT Partners; Nicole Fraley, Online Marketing Director, BGT Partners; and Philippe Lang, General Manager, LivePerson Small and Mid-Size Businesses.
View Recorded
|
Download
Advanced Visitor Rules: Improve Your Conversion Rate by Leveraging Visitor Rules
Type:
Webinar
Skill Level:
Advanced
An advanced webinar on Visitor Rules. Discusses the setup of automatic invitation rules through examples and case studies, in particular - Enhancing Website Credibility on Error Pages and Reducing Shopping Cart Abandonment.
Download
Contact Center for Operators
Type:
Webinar
Skill Level:
Basic
A course designed for operators using LivePerson Contact Center. Learn how to work effectively with key features and tools for Email, Knowledgebase and LiveCall.
Register Now
|
View Recorded
|
Download
Selling using Live Chat
Type:
Webinar
Skill Level:
Advanced
Hear from our experienced sales trainers on how to make a sale using chat, how to track and measure your online sales and increase the chat traffic to your website. This course is designed for LivePerson Pro and LivePerson Contact Center customers.
View Recorded
|
Download
LivePerson Pro for Operators and Administrators
Type:
Webinar
Skill Level:
Basic
A basic course designed for administrators and operators using LivePerson Pro. Learn how to monitor online visitors, chat in real-time and configure your new Live Chat service.
View Recorded
Increasing Average Order Value Webinar
Type:
Webinar
Skill Level:
Advanced
An advanced webinar on increasing the average order value of your sales. Learn how Live Chat impacts your average order value from the e-commerce experts at Solid Cactus, Inc; and Paul Roth, CEO & Founding Partner of Stylo Fine Pens. Philippe Lang, General Manager, LivePerson Small and Mid-Size Businesses discusses the best practices for using Live Chat to increase your average order value. This webinar is a must for online merchants and managers.
Download
Increase Chat Traffic by Building Customer Trust
Type:
Webinar
Skill Level:
Intermediate
A webinar focusing on how to increase the chat traffic of your website. Learn how a positive Star Rating affects your visitors’ propensity to click-to-chat, and as a result, generate more chat traffic. The webinar will discuss the best practices for using and improving your website’s Star Rating in order to optimize its benefits and build a loyal customer base. This webinar is a must for online retailers and customer service providers.
View Recorded
|
Download
Turn On the Lights in Your Online Store
Type:
Webinar
Skill Level:
Intermediate
A webinar focusing on ideas for increasing online conversions. LivePerson is pleased to present Ari Galper, Creator and CEO of ChatWise, an online sales methodology for increasing sales. Hear Ari as he explains his unique ChatWise Sales Conversion System. Learn his techniques for approaching online visitors in a way that eliminates fear, builds trust and converts them into happy customers.
View Recorded
|
Download
Optimize your workflows with Ticketing Rules
Type:
Webinar
Skill Level:
Advanced
An online course designed for administrators using LivePerson Contact Center. Learn how advanced ticketing rules help you assign and route emails and tickets using rules and conditions that reflect your internal workflows, thereby eliminating manual processing, improving response time, and optimizing the distributions of tickets between skills and operators.
View Recorded
|
Download
1 - 9 of
9
results
Search Catalog:
Skill Level
Basic
Intermediate
Advanced
Training Type
Manual
Web-based Training
Webinar
Reference Card
Best Practice Guide
Tips
Product
LivePerson Pro
Contact Center
Task
Overview
Operation
Administration
Reporting
Monitoring
Features
Chat
Being Proactive
Settings
Pre-defined responses
Collaboration
Capture Visitor
Page Code Builder
User Setup
Rules
Google Analytics
Chat Transcripts
Star Rating
Surveys
Window Editor
System Messages
Campaign Viewer
Custom Variables
Voice
Ticketing
Knowledgebase
Search