Training

LivePerson customers may choose from any of the following training options:

Interactive Web-based Training

  • Presents real-world use cases and interactive exercises
  • Provides the ability to learn at your own pace
  • Includes features in the administrator and agent consoles

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Reference Cards

  • Learn how to use LivePerson tools following simple instructions
  • Checklists for setup and implementation
  • Print and share

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Best Practice Guides

  • LivePerson recommended best practices for using different features
  • Clear setup instructions

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Webinars

  • Recorded sessions available for download
  • Cover a wide range of topics, from improving your conversions to using the LivePerson Agent Console

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Training Manuals

  • Learn LivePerson procedures and features following step-by-step instructions and recommended exercises

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Tips

  • Easy-to-use tips and tricks
  • Enable you to get more from your use of LivePerson solution

Log in to the Customer Center to access the complete set of training tools:

  • Search the Training Catalog
  • Download training material
  • Get the latest news and announcements from LivePerson
  • Search the support Knowledgebase