Higher Education/Universities

Make the Web your greatest marketing tool.

Streamline recruiting efforts and improve student and alumni services with LivePerson solutions.

• Interact with students using their preferred method of communication: live chat
• Provide critical services - such as access to campus librarians and alumni relations departments - to remote students and alumni
• Lower overall communications costs by using live chat in place of long distance phone calls

Help with New Student Recruitment

Let prospective students chat with admissions officers, and even with current students who can answer questions about campus life.

Innovative graduate schools use live chat to hold virtual open houses for candidates unable to attend the events in-person.

Support Enrolled Students More Efficiently

Help current students receive research assistance from the library. Use live chat to support requests for interlibrary loans, reserve books or periodicals, and answers to reference related questions.

Support long distance learning by enabling remote students to chat with professors. Professors simply sign on to LivePerson during regular office hours.

Students can also chat with academic advisors and career development experts who keep 'live chat' hours.

Keep Alumni Engaged

Promote loyalty and participation by making it easy for alumni to contact you and stay in touch with your organization.

You can also create a self-service FAQ/knowledgebase with helpful information, such as how to request transcripts and ways of giving.

Lower Communications Costs

Reduce costs by shifting communications from telephone, paper mail and email to real-time chat.

Use a medium that appeals to today's youth to better connect with your students, and improve their overall educational experience.