Automotive Dealerships

For dealerships selling cars over the Internet, LivePerson is a necessity.

Cater to consumers researching and shopping for vehicles online.

• Win loyalty by providing showroom-level service on your online store
• Provide real-time answers about models, year and price
• Support silent auctions of pre-owned cars
• Generate more leads and online quote requests
• Schedule test drives and appointments through the Web

Showroom Service Online

Use live chat to provide real-time assistance to online visitors. With live chat, your Internet sales agents can help visitors comparison shop, push pages to specific vehicles that have the features visitors are looking for, and answer questions about pre-owned history and financing options.

Generate more online quote requests

Track visitors who come to your site via search engines, and treat them as hot leads. LiveKeyword reveals the search terms visitors entered to reach your site, letting your agents proactively offer help with finding a car that meets their needs and budget. There's no better way to increase online quote requests.

Live chat also helps visitors ask questions, place bids and gain peace of mind when participating in online automobile auctions. Push pages with documented vehicle histories to reassure online bidders and buyers.

Self-Service Knowledgebase

Help your customers make informed decisions about purchasing and owning a car. Provide a self-service/knowledge base with information about vehicle types, insurance and registration requirements, and details about your warranty programs and options.

Rental Cars

If you rent cars, live chat is a great way to reduce costly telephone expenses. Use live chat to answer questions and take reservations for car rentals online.