Agent Directory

With the Agent Directory, your visitors and employees can directly access a specific agent.

Here is an example ...

Features and Benefits

• See the availability of each agent (online or offline) with the built-in presence detection
• Display a picture and/or details about the skill of each agent
• Send automatically the Offline Email to a specific agent using a custom form

The Agent Directory provides a top-notch human touch to your LivePerson service, enabling your visitors to chat directly with the agent that can best serve their needs.

Implementation

» Click Here to learn how to set up an Agent Directory