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June 10, 2008 — eBiz Insider
How Live Chat Can Increase Average Order Value
June 3, 2008 — Multichannel Merchant
Talking Points for Picking a Web Chat Provider
May 2008 — 1to1 Magazine
An Epic (Customer) Experience with Live Chat
May 12, 2008 — Wall Street & Technology: Blog
Chat Tools: An Important Component to Customer Service
March 5, 2008 — Persuasive e-Marketing
Customer Engagement via Email, LiveChat...and Twitter?
March 2008 — IncTechnology.com
Making Chat Work for Customers
March 2008 — Campus Technology
Click Here to Chat Live
March 2008 — Internet Retailer Magazine
10 tips for employing live chat profitably
January/February 2008 — 1to1 Magazine
Getting Proactive with Customers
January 17, 2008 - Financedot.org
Profit from the Gaining Momentum of e-Commerce with LivePerson
January 17, 2008 — Internet Retailer
How web analytics technology makes live chat more effective
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