LivePerson, Inc.
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Boost the power of your NetSuite CRM, ERP and e-commerce platform with LivePerson Chat for NetSuite.

LivePerson Chat for NetSuite blends the functionality of your NetSuite solution with real-time chat technology, creating a seamless online sales and customer support solution.

Experience higher conversion rates, increased customer satisfaction and improved agent productivity with LivePerson Chat for NetSuite.

LivePerson’s integration with NetSuite eliminates redundant data entry and time-consuming switching between screens.

With seamless access to your NetSuite CRM application from LivePerson’s operator console, your service representatives can: instantly access customer data, enter and update information, and automatically export chat transcripts to the history of existing contact/accounts or new leads in NetSuite.

  • Online Sales Tools - Real-time monitoring features help you identify and track patterns and trends in your visitor activity and search engine traffic. Combine this intelligence with the solution's proactive engagement capabilities to boost conversion rates and refine the online experience.
  • Productivity Tools - Automated tools including co-browse, canned answers and push-page technology improve agent efficiency and increase productivity.
  • Reporting and Analytics - Informative reports on agent groups and individual agents reveal valuable insight into your contact center operations. Review chat transcripts and evaluate sales and operations metrics using LivePerson's comprehensive reports.

Extend your service channels and gain visibility into all customer interactions from a consolidated NetSuite environment.For more information on LivePerson’s integrated offering, please contact us via email: consultation@liveperson.com or telephone: 917.477.0520