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View the Flash Demo » |
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Co-Browse
Provide online visitors with hands-on assistance whenever they need it.
Guide visitors through your site, give them useful information and help them complete online forms.
- Provides a robust suite of tools for collaborating with your online visitors
- Seamless to visitors, no software
to download, no delay
in loading pages
- Works on all pages with LivePerson monitoring code, including
SSL and those behind the login
- Permission based. Agents notify
visitors and ask for permission (optional) to
initiate a co-browse session
- Secure. Hide sensitive fields such as credit
card numbers from the agent
| Full
Co-Browse |
Full
co-browsing functionality on all pages with LivePerson
monitor code |
See exactly what your visitors see as they click through
your site
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| Joint
Form Filling |
Help
visitors fill in and submit service request forms
or complex applications |
Reduce
abandonment of complex forms
Enhance
customer experience
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| Page
Markup |
Highlight
text and point to specific areas on Web pages |
Direct
customers’ attention to specific
information
Ensure
important text is seen and reviewed
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| Co-Navigation |
Lead
visitors through pages, including multi-page forms.
Scroll up and down Web pages together |
Expand
customer base by servicing visitors who may be intimidated
by forms.
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» View the flash tutorial to learn more about using LivePerson's
co-browse technology.
Note: You can also use LivePerson's PageViewer to share your visitors' experience on your website. » Click here to see how the two features compare.
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