Online provider of outdoor products, equipment and gear Leverages sister company’s chat implementation to add value to its own customers, quickly and easily
Nonprofit legal aid organization turns to live chat to deliver personalized online help Visitors, who lack legal knowledge or technology skills, conduct research and gain access to justice
National City Boosts Application Completion Rates and Account Openings with Live Chat
Chat pilot exceeds expectations, leads to expanded use across multiple lines of business
LivePerson’s Enhanced Integration with NetSuite Helps ClearStar.net Increase Productivity and Improve Client Support
Agents resolve customer cases 60% faster via live chat
Saturn Reinforces Brand Promise and Ups the Ante for Customer Satisfaction
24/7 live chat boosts shopping experience and builds on company’s history of innovation
PlumberSurplus.com drives sales with LivePerson Contact Center
Specialty retailer increases average order value 15% using live chat
University Uses LivePerson to Enhance Communications with Students and Parents
Chat begins as a quick fix after Hurricane Katrina and grows into a vital tool for UNO’s Office of Admissions
Hoover's Increases Conversion Rates and Average Order Values with LivePerson Enterprise for Sales
Shortens sales cycle by 48% and generates 500% ROI
EarthLink Increases Customer Satisfaction and Agent Productivity with Proactive Chat
LivePerson service solution assists visitors and generates a 200% ROI
Internet Retailer Raises Online Conversion Rates with LivePerson Chat conversion rate surpasses self-service by 10x
EarthLink Reinvents Its Call Center to Lower Costs and Improve Conversion
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